At WayFinderVista, customer satisfaction is our priority. Please read our Refund Policy carefully to understand your rights and responsibilities regarding refunds for our services.
1. Class Refunds
Refunds for tennis classes are issued under the following circumstances:
- Cancellation by WayFinderVista: If WayFinderVista cancels a class, participants will receive a full refund of any fees paid.
- Participant Cancellation: Participants may request a refund up to [number of days] days before the start of the class. A [percentage]% administrative fee may apply.
2. Coaching Sessions
Refunds for coaching sessions are handled as follows:
- Cancellation by WayFinderVista: If WayFinderVista cancels a scheduled coaching session, participants will receive a full refund.
- Participant Cancellation: Participants must cancel coaching sessions at least [number of hours/days] in advance to receive a refund. A [percentage]% administrative fee may be deducted.
3. Refund Process
To request a refund, please contact us at +1 760-320-0660 or [email protected]. Refunds will be processed within [number of days] business days after approval.
4. No-Shows
Participants who do not attend scheduled classes or coaching sessions without prior notification are not eligible for refunds.
5. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at +1 760-320-0660 or [email protected]. We are here to assist you and ensure a positive experience with WayFinderVista.
Effective Date
This Refund Policy is effective as of 01/06/2024. WayFinderVista reserves the right to update or modify this policy at any time. Please check back periodically for updates.